Spam Prevention Guidelines

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
SendBridge has a zero-tolerance spam policy.

Automated spam filtering

SendBridge's messaging systems automatically scan all outgoing email messages, and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by SendBridge systems.
If you believe this has happened to a message you have sent, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

User spam

SendBridge provides a facility that enables users to send email messages to others. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purposes. In case you will continue to send fault campaign after our warning and request for correction, you will be blocked without right to refund.

Receiving of unwanted messages from SendBridge

In the unlikely event that you receive any message from SendBridge or sent using SendBridge systems that may be considered to be spam, please contact sendbridge.com using the details below and the matter will be investigated.

Changes to this anti-spam policy

SendBridge may amend this anti-spam policy at any time by publishing a new version on this website.

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